Frequently asked Questions

What types of devices do you repair?

We repair a wide range of devices, including smartphones, tablets, iPads, laptops, MacBooks, and computers. Contact us to confirm if we can repair your specific device model.

What types of repairs do you offer?

We offer various repair services including screen replacements, battery replacements, charging port repairs, camera repairs, water damage restoration, software troubleshooting, and more.

How long does a typical repair take?

Most screen and common repairs can be completed within 30 minutes. More complex repairs might take longer. Laptop and computer repairs may vary in time depending on the issue.

Do you use original parts for repairs?

When booking a repair, you will have the option to choose either an original part or a high-quality aftermarket part. The price of the repair will depend on the option you choose.

Is there a warranty on the repairs?

Yes, we offer a 60-day warranty on most repairs. This warranty excludes issues caused by physical damage, water damage, or any customer-induced damage.

How much do repairs cost?

The cost of repairs varies depending on the type of repair, the device model, and whether you choose original or aftermarket parts. Please contact us for a detailed quote.

Do I need to make an appointment for a repair?

No appointments are necessary but can be arranged at individuals request. We accept walk-ins, so feel free to visit us at your convenience.

Can I mail in my device for repair?

Currently, we do not offer a mail-in repair service. However, we can set up something for individual cases if needed. Please contact us to discuss this option.

What should I do before bringing my device for repair?

We recommend backing up your data and, if possible, removing your SIM card and any external memory cards. This ensures your personal information is safe and prevents data loss.

Do you buy or trade old devices?

Yes, we do. Contact us to get a quote for your old or broken device. We offer competitive prices for trade-ins and purchases.

What if my device cannot be repaired?

In most scenarios, if your device cannot be repaired, you will not be charged. We will return the device to you and discuss alternative solutions, such as data recovery or purchasing a replacement device.

How can I contact you for more information or to schedule a repair?

You can contact us by calling 519-397-1717 or visit our store at 433 St Clair Street, Chatham, ON or 519-398-8200 or visit our store at 270 erie st s, leamington, ON. We are here to assist you with any questions or concerns.