The staff at Cell Tech are knowledgeable and courteous. My wife and I purchased new phones, and the transition was easy and seamless. The price was fair and competitive. Why would you purchase equipment from a big box store who have sales people who know less than you? I recommend Cell Tech without any reservations.read more
Honestly the best place to go, super friendly and knowledgeable staff. Been in with different devices over the years and always left happy. Went in today thinking my charging port was dead and it was just the cables I was using. Very honest, could have charged me for a full repair but left with a new cord instead.read more
went to exchange an ear piece that was not used and he would not take it back I told him it doesn't fit and he insisted he cant take it back but no where does it say they can pick and choose who they want to exchange things with the receipt clearly states exchange or in store credit....this place is a joke and I will be taking all of my business elsewhereread more
Claimed they could have my IPad fixed by a certain time, I got there and it wasn’t fixed. Then I confirmed I was alright with them proceeding and then came back to it not being fixed again. Both times they could’ve called to inform of the situation and saved me some time. They did not have the supplies to fix my IPad. The phone repair in the mall is way more reliable, informative and has cheaper prices.read more
The staff here goes above and beyond to find the problem. Always making sure you are happy with the outcome. Been part of my tech problems for years. Wouldn’t go anywhere else!
Thankyou Impression CellTech!read more
I was advised, over the phone, I would be looking at a 2 hour timeframe to fix my phone. And i was given a reasonable estimate. After waiting approximately 2 hours I came in and was advised they would need more time could I come back at the end of day or another day. As I dont live in Chatham this just wasn't going to work. I figured it was going to turn out disastrous. But, they expedited their work and kept the price within the estimated amount. I left extremely satisfied and happy and most certainly would reccomend this service.read more
...called the “other” places around Chatham after curby crunch smashing my screen, Cell Tech changed out screen in under 3 hours, were $60+ cheaper than the rest...aaaand she even put a lil beaut of a screen protector on fo free!! They’ve got my family’s business now!!read more
Their prices are absurd!!!!! Unbelievable, they are charging what they're charging and getting away with it. I went down the road, had the job done for $20, the quoted me $100. I've bought many cases from these people, and won't be going back! Not to mention the last two cases fell apart.read more
I just had the best experience at Impression Cell Tech.. I broke my phone while on-call this weekend for work. I didnt want to be without my phone incase I received a call.. So they gave me a loaner phone (which they thoroughly cleaned first) and had my phone ready within 30 minutes. Excellent Customer Service! I'll be back for sure!read more
I took my cell phone to cell Tech. They were able to replace the screen in under an hour. I was not sure if further damage was done but luckily for me all it was was the screen. When I return an hour later the girl handed me my phone I turned it on and it worked. I was so happy I wanted to lean over the counter and kiss her but she wouldn't let me.
I would recommend this place to anybody who needs any cell phone repairs and also accessories.
While I was there I purchased a OtterBox just so something stupid like this will never happen again.
Thank you once again Celltech for fixing my phone.read more
I was in and had battery replaced in iPhone 5 in Oct 2017 only took an hour and price was excellent, last 2 days my iPhone was crashing, kept turning off evan though had lots of battery power, didn't know if hardware or software issue but took into them today, dropped off phone and came back an hour later. Not only was phone ready they replaced the battery to ensure that was not the issue and then told me NO CHARGE, wow thanks so much - made my day.read more
Incredible staff. Incredible service. I had the problem with my phone in 10 minutes. Love. Love. Love this place. I highly recommend them. I will definitely go back for all my cell phone needs. Very Happy Customerread more
Initially rated 5 for fast and friendly service, but edited after three experiences to a solid 3 star (read story below). Editing again back to a 5 star because the owner made an honest effort to rectify the situation the best he could.
I smashed my phone and they were very quick to fix it. A few days later my screen started flickering, and apps would move themselves (phone was on the counter face up and the apps started to wiggle then zip around the screen like a ghost was moving my apps. It wasn’t consistent though so I sent a message on here just letting them know what was going on.
A month later I smashed my screen again. They fixed it fast. Same thing though with the flickering screen, apps moving, at one point the phone called someone, I hung it up, then it automatically called them again. The flickering screen was starting to become more consistent. Then a line started across my screen (looked like cross walk paint) and where the line was my phone screen would not sense touch. Sometimes the line was there then it would fade and be back to a normal screen. One morning I woke up and when I took my phone off of the charger the line doubled thickness, but would fade out and be fine before reappearing. This happened until the area with the lines were 6 times larger than when it started and it got to the point where even when it faded that part of my screen (a band across the top portion that was about an inch thick) would not sense touch - I would have to flip my phone around a lot to change from portrait or landscape views to be able to click on things that were in the “dead” area. Since the issue was consistent now (at least the lines/dead area of my screen) I took it in. It was a month after my most recent screen replacement and I was told that I was within the 60 day warranty period. I went over all of the issues in detail and also showed them that I had reached out in the beginning after the first repair to make them aware of the problem. I was told that the issue that I was having was not covered by their warranty and that I needed a new screen. <—- 30 days prior I just had them put a new screen on. I did not drop my phone or anything since. How is a new screen not covered under the warranty of a new screen!? Also, the issue began after getting my phone back from the first repair and only became worse.
Instead of continuing to argue that it should be covered I just popped over to Koodo and upgraded my phone.
Later the owner of the store contacted me as he was out of the country when this all took place. He fixed my phone free of charge and we worked out a deal - since I had already bought a new phone
And for those wondering, yes I now use a shockproof case :)read more
I bought a used iPhone there and I didn’t do any damage to the phone it was in the box until I got a case for it and found out the ear speaker didn’t work on it so they took a look at it and then told me the Warranty with apple was still good so he suggested to send it out to apple if the phone wasn’t dropped or water damage it would be taking care of through apple I was worried about shipping it I never shipped anything out before so he said he could do that for me but I would have to pay for shipping costs when it was time to pick up iphone he said apple replaced my phone and he wanted nothing for the cost of shipping it out was very happy with my services will go there again they have fix my iPad mini before and did a great job very nice peopleread more
Have bought my last 2 phones from here and have never had any problem with the phones at all plus great service and they just done amazing on my new phone had to get the mother board fixed and cut me very good deal couldn't ask for any better from them plus always a smile on there face thanks so much guys a+read more
Impression cellTech is the place to go if you want great service they greet you with Professionalism they are Trustworthy and also got a smile , thank you all from two very Satisfied Customers , Thank you all at CellTech.read more
The staff there was very nice and helpful and went over and above what they had to do and fixed my phone. I will recommend them to people and go back to them for repairs and service. Thank you.read more
Just wanted to thank Impression Cell Tech for the work they did on both my girls iPhones. They are older models and needed some repairs to the screens and battery as well as updates. The technicians were knowledgeable and prices are fair. They definitely went out of their way to provide good service!read more
So helpful! It is so scary when your phone screen goes black! Last time there was no saving the phone but they retrieved my contacts. Phew! This time they got my phone up and running again in 20 minutes. Helpful, friendly, efficient and affordable. Thanks for all you do!read more
Very impressed with service,I bought an iPad survivor terrain case it didn't fit when I got home .took it back a few days later and they replaced it no questions asked.i didn't have the box it came in but will look for it.i will be going back there for a phone in the future.read more
Bought a used 5s and it needed a new battery, these guys did everything within 45 minutes, they charged my phone and kept amazing care of it. phone now works flawlessly! highly highly recommend this place if you need phone related anything!read more
I took my phone to Cell Tech because I needed to get my phone unlocked. The gentleman was very pleasant, the service was wonderful. For $20.00 and five minutes of my time it was done. I will go back again whenever I need help with my phone.read more
Really good place use for all thing tech. Knowledgeable fast and very courteous! Professional attitude and they want your business!!! They went beyond what they had to for us. My go to place for sure in Chatham!read more
I went in to get my phone screen fixed which came to about 90$ well worth the money, it was done in 45 minutes. The sales representative there was beyond friendly. They even gave me a free case for my phone. Would recommend them to anyone. I get all the work on my phone done hereread more
Took my iPhone 6 here today to get a new digitizer/glass screen.. I brought the phone in literally in pieces .. Husband tried to repair it but to no avail.. They had it like brand new in an hour .. I highly recommend this place .. I was beyond happy .. Thank youread more
very pleased with the professionalism and quick service of the gentleman who setup my phone. Reasonably priced, will definitely go back to the shop for any other repairs when and if needed. thanks guys.read more
Brought in my Sony xperia z3 to get the screen replaced and ended up with phone that barely works. Camera button is non functional, vibrate is completely messed up, speaker doesn't work properly and was still full of glass shards, light sensor doesn't work at all either but the biggest problem is the thing I went in to get fixed in the first place. They didn't even attach the screen to the phone so it pops out and is sitting above the bezel. This defect led to me breaking the screen again too. When I charge my phone the plug pushes the screen out even more so it broke pretty easily. I understand they had a 60 day guarantee but what good is a guarantee when you don't do refunds. It's obvious theyre not a competent repair shop so I'd sooner have someone else fix it.read more